Microsoft CRM 3 For Dummies
September 25th, 2006
 | Author(s): Joel Scott, David Lee Publisher: For Dummies Year/edition: 2006 ISBN: 0471799459 Language: English File size: 9.66 MB |
Find out how to manage customer information to make your business more productive. Whether you’re completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this handy guide will get you going. Discover how to set up CRM 3, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports, and much more.
Discover how to:
- Develop and manage customer relationships
- Implement a sales process
- Set up security and access rights
- Generate quotes, orders, and invoices
- Manage leads and opportunities
- Create and use product catalogs
Entry Filed under: CRM
3 Comments Add your own
1. d3j4vu | November 2nd, 2006 at 6:46 pm
At least what i’m looking for!
2. maverick_andy | November 5th, 2006 at 9:01 am
thanks
3. ahmedmorad101 | November 8th, 2006 at 8:28 am
thanks
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